X
Internally delivered.
Fully
traceable.
Track Scan provides transparency from goods receipt to internal handover. Every acceptance is logged and every delivery confirmed – so outstanding parcels are immediately visible instead of requiring a long search.
Digital parcel tracking for internal logistics
Receipt
Step 01
Scan, photograph, courier signs
Handover
Step 02
Assign package, recipient signs
Transparency
Step 03
Pending packages, carrier, proof of delivery
Less time spent searching.
Greater security in your daily operations.
Full transparency for every package journey
Every shipment is documented from arrival to delivery. You can see at any time whether a package is still pending, which carrier it came from, and who delivered it.
Confirmed receipt and delivery
The courier confirms receipt with a signature, and the recipient acknowledges delivery. Both steps are digitally traceable and permanently stored.
Condition documentation via camera
When receiving or handing over a package, you can take photos directly. This provides clear documentation of any damage or special details—without the need for paper notes.
Identify pending shipments instantly
At the end of the day, Track Scan immediately shows which packages have not yet been delivered. Targeted tracking replaces time-consuming searches.
Fewer follow-up questions in your daily routine
Employees can check the status of a shipment themselves—when it arrived, whether it has already been handed over, and to whom.
End-to-end delivery proof
Who received which parcel, when, and where? This information is available at any time—ready to hand in case of disputes or loss.
When internally delivered parcels vanish without a trace
The challenge today
In many companies, it is not clearly visible where a parcel is, who last handled it, or whether it has already been delivered internally.
Information has to be gathered through inquiries, lists, or by contacting specific individuals. This wastes time, complicates coordination, and creates unnecessary search efforts.
In the worst-case scenario, this also delays operational processes—because an important parcel cannot be found in the system, even though it has been sitting somewhere in the building for a long time.
No overview of pending shipments
Which parcels are still waiting to be delivered? Currently, this question can often only be answered by asking around.
No documented handover
Who received or handed over a parcel? Without digital confirmation, this remains unclear.
Time-consuming searches for undelivered parcels
If a parcel goes missing, it must be tracked manually—without timestamps or a documented trail.
No proof of damage
Was the parcel damaged upon arrival? Without photo documentation, it is impossible to prove this reliably after the fact.
What Track Scan handles in daily operations
How Track Scan works
Track Scan integrates the two core stages of internal parcel logistics into a single, seamless, and documented process—from receipt by the courier to signed delivery at the final destination.
01
Reception
Scan & document
Register package, document condition, get courier signature
When a package arrives at the mailroom or central receiving area, it is immediately registered with Track Scan. The barcode or tracking number is scanned, and the arrival date is set automatically.
Optionally, the condition of the package can be documented via camera – right at the point of entry, without any paperwork. The courier then confirms the handover with their signature. This provides seamless proof of arrival.
Assignment to a specific internal recipient does not take place at this stage – the package is initially registered as received and awaits handover.
Benefit: Every arrival is immediately logged – with a timestamp, courier signature, and optional photo of the package condition.
02
Handover
Assign & deliver
Scan package, assign recipient and room, get delivery confirmed
When a package is handed over internally, the employee scans it in Track Scan and assigns it to the destination room or the recipient. This step is where assignment and delivery happen simultaneously.
The recipient confirms receipt with their signature directly in the application. Here, too, photos of the package can be taken if necessary – for example, to document its condition upon delivery.
Benefit: Assignment, delivery, and proof of receipt in one step – including timestamp, room, recipient, and an optional photo.
03
Transparency
Stay on top of things
Identify open packages, view delivery receipts
Track Scan provides information at any time on which parcels have not yet been delivered and which carrier delivered them. This makes end-of-day processing in the mailroom clear and allows for targeted tracking.
For parcels that have already been delivered, the room and recipient are visible – along with the time of delivery and the proof of receipt. This ensures that complete documentation is available at all times.
Benefit: Clear end-of-day processing – open parcels tracked by carrier, delivered parcels tracked by room, recipient, and acknowledgement.
Designed for use in building and campus operations
Technical foundation
Track Scan is designed for practical, everyday use – quick to deploy, easy to operate, and requires no complex IT implementation.
ERP system
ERP-independent – standalone etiscan solution
Devices
Android mobile devices & smartphones
Barcode support
1D and 2D barcodes, parcel labels from all major carriers
Camera function
Photo documentation upon receipt and delivery
Signatures
Digital acknowledgement by couriers and recipients
Processes
Receipt, delivery, search, end-of-day processing
Areas of application
Mailroom, receiving, internal delivery
Availability
Currently available for pilot and demo deployments
Who is Track Scan for?
Particularly useful for distributed structures and large numbers of recipients
Track Scan is designed for companies, hospitals, and institutions with a central receiving department, many destination rooms, and multiple people involved – anywhere that parcels are delivered internally and there is a lack of transparency regarding their status.
Daily parcel deliveries to many different recipients
Receiving and delivery are separated by personnel or location
Shipments are frequently lost or require time-consuming searches
Handovers are currently documented verbally or on paper
Damage upon arrival or delivery cannot be reliably documented without proof
Typical deployment environments
Enterprises
Large office buildings or corporate sites with a central mailroom and distributed departments
Hospitals & healthcare facilities
Frequent internal deliveries to stations, departments, and supply areas – involving high coordination effort
Campus and building structures
Universities, government agencies, and institutions with multiple buildings and a large number of internal recipients
From arrival to delivery –
without any open questions
A typical morning with Track Scan
In the morning, a package arrives at the mailroom. The employee scans it, optionally takes a photo of its condition, and has the courier sign for it. Later, when the package is delivered, it is assigned directly to a room and a recipient – who then acknowledges receipt. If a package is still open at the end of the day, Track Scan shows it immediately: including the carrier and arrival time, so that targeted inquiries can be made.
"As an employee in the mailroom, goods receiving, or internal delivery department, I want to be able to track where a package is at any time and who last handled it – so that I can manage shipments more securely, faster, and without unnecessary follow-up questions until they reach their internal destination."
Frequently asked questions
Frequently asked questions about Track Scan
Which companies is Track Scan suitable for?
Track Scan is suitable for companies, clinics, and institutions where packages are delivered internally on a daily basis – especially when receipt and delivery are handled by different people and there is a lack of transparency regarding the package's journey. The solution is particularly relevant in larger building and campus structures with many destination rooms.
What happens when a package is received?
Upon receipt, the package is scanned and recorded in Track Scan. Optionally, the condition of the package can be documented via camera. The courier then signs for the handover digitally. Assignment to an internal recipient does not occur at this stage – that happens only during final delivery.
When is it determined who receives a package?
Assignment to a recipient or a destination room takes place at the time of handover – i.e., when the package is delivered internally. During this step, the package is scanned, assigned to the recipient or room, and the delivery is acknowledged by the recipient.
What information is visible in the overview?
Track Scan shows which packages have not yet been delivered and which carrier delivered them. For packages that have already been delivered, the room, recipient, and time of delivery are visible – including the proof of delivery.
Does Track Scan need to be connected to our ERP system?
No. Track Scan is a standalone etiscan solution and works without an ERP connection. Integration into existing systems is possible but not a requirement. This allows for a quick rollout without extensive IT projects.
What devices are required?
Track Scan runs on Android mobile devices as well as standard smartphones. For high-volume environments, we recommend rugged mobile devices. We would be happy to advise you on the right hardware through our hardware partnership.
How is Track Scan currently available?
Track Scan is currently transitioning from pilot and demo deployments to a more widely available product. The essential core functions—receipt with photo documentation and courier signature, delivery with recipient assignment and acknowledgment, and the daily overview—are already implemented. Please feel free to contact us directly.
See Track Scan in action
Get started now
Schedule a demo and see how Track Scan makes internal package movements in your company transparent and traceable.
Contact
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etiscan's digital solutions automate your logistics processes, reduce sources of error, and create reliable workflows for your daily operations. Get in touch with us – we will work with you to find the right solution for your requirements.
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